"Whilst you can train someone to be a care professional, you cannot train someone how to care. Cared Care provided around the clock cover to help myself and my family manage my wife's terminal illness. Kelly and Kimberley and their team of hand-picked professionals provided care and compassion in abundance, helping us all to navigate this difficult period.
With (almost) 40 years' experience between them, Kimberley and Kelly combine professionalism with a passion for the care industry and a commitment to provide top class support.
Together with their wonderful team of carers, Cared Care offer a highly professional and flexible service. Nothing was too much for them and they were always willing to go the extra mile. Compared to other care providers we contacted, Cared Care do not focus on administration at the expense of individual care and they maintain a highly personal approach.
They coordinated effectively with other medical and service providers to take all of the stress out of a difficult situation. At the same time, they offered unrivalled care and attention to my wife's every need, and were an invaluable source of practical and emotional support for all the family. Cared Care are so much more than a care service provider. They are a lifeline in times of trauma. We will be forever grateful for their care and support."
"I am a solicitor and recently acted as a professional attorney for a client in the Swansea area. My client
suffered with alcoholism and depression amongst other issues and I instructed Cared Care to assist
with the day to day care.
My client had been extremely challenging for a number of years. He had been removed from nursing
homes and other care companies had refused to continue to support him due to how difficult he
could be.
Cared Care were nothing short of phenomenal in the support they provided my client.
Nothing was ever too much of an ask. They assisted my client at all times of the day and night and
frequently deviated from the agreed hours to support my client when needed such as if he had a fall
and required treatment. I am certain they went above and beyond what is typically expected of a care
professional.
They were also incredibly supportive in constantly liaising with me, providing me with updates as to
my client’s wellbeing but also kindly offering advice and recommendations of all kinds. Whether it be
simple ideas for activities to help my client’s mood or suggestions of equipment which could assist
with my client’s mobility.
My client would often display signs of both verbal and physical aggression. Cared Care dealt with
this professionally and during their time of assisting, the occasions on which aggression was
displayed decreased significantly.
Cared Care endured undoubtedly incredibly difficult circumstances with my client but where other
care provides have struggled to persevere, the support from Cared Care was unwavering. This, in the
long term was incredibly comforting both to myself and my client.
Over time, Cared Care became an essential support system to my client, both physically and
emotionally. They made him happier and safer. As my client’s health deteriorated, Cared Care were a
constant right until the very end and I am incredibly grateful to them for this as I am certain it was of
great comfort.
Should I be in a position to require care either on a professional capacity or as a recommendation to a
friend or family, Cared Care would be the first name to come to mind. My dealings with them have
been professional, efficient and exceeded all expectations. I would highly recommend them."